![]() Telesales techniques can help increase sales conversions.The collections process can begin earlier, as you don’t need to wait for the customer to complete and return the Direct Debit Instruction.Applying modulus checking at point of sale (highly recommended for Paperless Direct Debit service users) can ensure that your customer’s PSP details are taken more accurately, eliminating later costly administration problems.Offering Paperless Direct Debit sign up at point of sale can eliminate much of the paperwork, delay and postage costs often associated with setting up Direct Debits.You will need to consider both the risks and the benefits to decide whether Paperless Direct Debit is suitable for your organisation. Organisations may be subject to annual reviews of their Paperless Direct Debit process and procedures and failure to comply with the Scheme Rules may result in the removal of sponsorship and exclusion from the Direct Debit Scheme. Paperless Direct Debit may not be suitable for some transactions such as high value payments. The organisation must consider the wider reputational issues for the Scheme particularly with regard to the risk of fraud.Organisations must be aware that there may be an impact on future business if Direct Debit ceases to be the preferred payment method for customers.A number of software packages are available to assist in this process, details are available in the Direct Debit verification measures which can be found in the Information Hub to the right of your screen identity, account details, customer address. It is the organisation's responsibility to verify the customer and validate their details. ![]() Prior to using Paperless Direct Debit, organisations need to be aware of the associated additional risks involved in operating the service: Paperless Direct Debit is therefore only available to organisations using the AUDDIS service and who can satisfy additional criteria. It is more convenient for customers too, with no forms to complete or the possibility of delays.Īn organisation obtains the customer's payment service provider (PSP) account details and then lodges the Direct Debit Instruction with that PSP via AUDDIS. It speeds up and simplifies the sign up process, whilst at the same time further increasing an organisation's administrative cost savings. Paperless Direct Debit enables organisations to sign up customers for Direct Debit collections for example over the telephone, Internet, telephone keypad, face-to-face or by interactive TV. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |